FAQs

The main feature of the ActiveDim glasses is that they are photochromic. So the lenses will adjust their tint based on the surroundings. Meaning, when it is bright and sunny outside, they will darken. On the other hand, when it is dark or very cloudy outside they will clear up.

This means that the glasses are perfect for all scenarios and you never have to take them off, even when you are indoors!

We unfortunately do not offer prescription lenses for the ActiveDim glasses. We are looking into it so we can hopefully offer them in the future!

Go the the Track Your Order page and enter your tracking code which you can find in the shipment conformation email.

If this does not work or when it has not been updated in a while, contact us er via info@activedim.com or go to Contact Us. Make sure to mention your order number so we can help you out as fast and efficient as possible!

Checkout our About Us page!

Shipping

Checkout the Shipping Policy for a more detailed overview.

Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Iceland, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Russia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States

If your country is not included in this list, sent us an email to info@activedim.com. We might be able to add it!

Your order will be delivered in 7-15 business days!

Your order will usually be shipped out the same day! Otherwise the day after.

Returns and exchanges

Please consult the Return policy for more info in this!